Contact Baystate Medical Center Franklin Behav Hlth/Psychiatry: Call (866) 418-3591 for information about IOP, PHP, and outpatient programs. Confidential.
Services & Programs
Facility Vaping Policy
Education and Counseling Services
- Smoking/vaping/tobacco cessation counseling
Facility Smoking Policy
Recovery Support Services
Facility Type
- Separate inpatient psychiatric unit of a general hospital
Emergency Mental Health Services
- Psychiatric emergency walk-in services
- Psychiatric emergency onsite services
- Psychiatric emergency mobile/off-site services
Ancillary Services
- Case management service
- Chronic disease/illness management
- Suicide prevention services
Payment/Insurance/Funding Accepted
- Private health insurance
- Federal military insurance (e.g., TRICARE)
- Cash or self-payment
- State mental health agency (or equivalent) funds
- Medicare
- Medicaid
- State-financed health insurance plan other than Medicaid
- State welfare or child and family services funds
Treatment Approaches
- Telemedicine/telehealth therapy
- Activity therapy
- Individual psychotherapy
- Integrated Mental and Substance Use Disorder treatment
- Group therapy
- Cognitive behavioral therapy
Language Services
- Sign language services for the deaf and hard of hearing
- Spanish
- Other languages (excluding Spanish)
- American Indian or Alaska Native languages
Age Groups Accepted
- Young Adults
- Adults
- Seniors
Facility Operation (e.g., Private, Public)
- Private non-profit organization
Assessment/Pre-treatment
- Screening for tobacco use
Special Programs/Groups Offered
- Persons with post-traumatic stress disorder (PTSD)
- Lesbian, gay, bisexual, transgender, or queer/questioning (LGBTQ)
- Clients with HIV or AIDS
- Persons 18 and older with serious mental illness (SMI)
- Seniors or older adults
- Clients who have experienced trauma
- Clients with co-occurring mental and substance use disorders
- Members of military families
Service Setting (e.g., Outpatient, Residential, Inpatient, etc.)
- Hospital inpatient/24-hour hospital inpatient
Pharmacotherapies
- Antipsychotics used in treatment of SMI
- Nicotine replacement
- Non-nicotine smoking/tobacco cessation
Type of Care
- Substance use treatment
- Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
- Mental health treatment
Other Languages
- Arabic
- Italian
- Korean
- French
- Ojibwa
- Hindi
- Any Chinese Language
- Polish
- Japanese
- Tagalog
- Hebrew
- Farsi
- Portuguese
- Creole
- German
- Vietnamese
- Greek
- Hmong
- Yupik
- Russian
Location
Address: 164 High Street, Greenfield, MA 1301
Phone: (866) 418-3591
Website: http://www.baystatehealth.org
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